August 2020

Monthly Archives: August 2020

Vehicle subscription models – Are you ready to support them?

This image depicts two fingers, representing people enquiring about how vehicle subscription models work — Bynx fleet leasing software platform is primed and ready to support the new vehicle subscription model

Vehicle subscription models could be good for the fleet leasing sector, which is facing unprecedented challenges right now and business models are having to change. The latest offering of a business vehicle subscription service provides a welcome opportunity for both customers and fleet leasing providers. Potential customers are reacting favourably to the concept of accessing vehicles at a low-risk, with no long-term contract commitment or early termination penalties. In addition to the vehicle, a subscription model provides insurance, road tax, servicing and repairs, UK breakdown, accident, glass and tyres cover. This business model promises to be an important antidote to any fallout from the lockdown suffered by the leasing sector.

Bynx continued to support its vehicle fleet, leasing and mobility customers through pandemic lockdown — Supporting vehicle fleet, leasing and mobility customers through pandemic lockdown

We felt the pressure during lockdown to continue to provide fleet software support to our customers – and we know they felt the pressure too! We were determined not to add to their stress so we made it a priority to clear the way so we could work at full capacity with sales and technical support – even with agents working from home. Just like everyone else, the uncertainty of lockdown made us nervous and we weren’t sure it would all go to plan. To compound matters, we provide fleet software support to customers and prospects globally and this meant dealing with different time zones, lockdown legislation, rules, regulations and fiscal issues. However, we’re proud to report that we did it! Bynx’s solution customers continued to enjoy the same high level of fleet software support and attention they always get – even though our physical offices were closed. We offered no excuses, delays or recorded messages. It’s also testament to our continued investment in our own I.T. systems and infrastructure. We’re less nervous now, having done this and can face the future confidently, no matter how uncertain it may be.

Working remotely through lockdown – Bynx fleet and mobility

Bynx working remotely through lockdown to support customers in the fleet, vehicle leasing and mobility sectors — Working remotely through lockdown to keep ourselves and our customers in business

Working remotely has been new for many companies over the Coronavirus lockdown period, especially in the vehicle leasing, fleet management and mobility sectors. And it’s entailed ensuring you have the right systems and security in place to support remote workers and customers.

Happily, Bynx was already familiar with the remote working concept, having been offering it as an option to our own employees (many of whom have young families at home) for some time. We had tried and tested our own technology, and the third-party apps we connect with (such as Microsoft TEAMS) and were pleased to be up and running remotely within hours of the lockdown announcement back in March 2020. Within a short time, we were able to deal with enquiries from prospects and carry out detailed presentations, at no cost or inconvenience to them. We now have a number of remote facilities available to Bynx sales, irrespective of where you are in the world and we look forward to being with you for the journey to the ‘new normal’.

Vehicle Remarketing – Bynx allows buyers to view and buy online

Vehicle remarketing - Bynx Remarketing allows car buyers to view and buy online — Bynx Remarketing enables buyers to view and buy vehicles online

Bynx’s enhanced disposal/remarketing module has been helping fleet owners sustain remarketing activity and vehicle sales throughout the Coronavirus lockdown.

Bynx remarketing technology, which is part of the standard release of Bynx fleet, leasing and mobility management platform, has been remotely deployed and implemented for customers during lockdown. It provides a task-based, process flow, user interface, which makes it highly intuitive and easy to use (without advanced technical skill). Fleet owners can conveniently carry out on-site, end-of-contract vehicle inspections and capture images for sales purposes. Prospective buyers can view real-time vehicle stock, specifications, maintenance histories and remarketing images remotely using a wireless device without the need to travel and with the added benefit of buying online – a win/win situation!

Back to Business for fleet, leasing and mobility providers

Returning to a new normal for vehicle fleet, leasing and mobility operators is not going to be easy.

Determined to do everything we can to get ourselves and our customers back to business, we’ve researched, compiled and published a 21- page dosser: Getting Fleet, Leasing and Mobility Back to Business, which you can download for free here.

For some, lockdown has entailed quickly adapting to new opportunities and ways of working. For others, business, as they knew it, has been decimated. They’ve had to turn and face the proverbial blank drawing board.

We’ve gathered information, expert views and potential strategies that will help prepare fleet, vehicle leasing and mobility businesses for a new future. The purpose is to help navigate the uncertain journey that lies ahead with leadership and insight. We’ve also included details about technology and fleet innovations that can support the transition as the demands and requirements of business will undoubtedly change.

The 21-page dossier goes into detail about the following topics and more. You can read a review of it here:

Protecting cash-flow (the lifeblood of every organisation).
Driving revenues, reviewing risk management (and why it matters more than ever).
Re-examining mobility options and fleet right-sizing.
Re-evaluating fleet policy, systems and innovation.
Operational fleet management, outsourcing.
Policy compliance and management reporting.

Gary Jefferies, Bynx sales and marketing director, is the lead editor, Keith Allen BSc FCA, consultant – is the consultant contributor and Alison Pittaway, Written Content Plus – author and editor.

Increase fleet productivity and revenues – Bynx v12.12

Bynx v12.12: changes to user interface help drive fleet productivity and new revenue opportunities for fleet, leasing and mobility providers

Better fleet productivity with Bynx v12.12

We recently announced the launch of version 12.12 of our fleet, leasing and mobility management platform Bynx. The latest release will be available from the end of July 2020.

Bynx v12.12 builds on the drive away from data-centric paradigms to process oriented systems. Such systems deliver greater efficiency, and fleet productivity, flexibility and customer experience.

This latest release contains the first phase of a new maintenance management module. With enhanced customer interface, task management and status based processes, this module delivers greater efficiency. It also includes several improvements to existing features and developments. Specifically, these are in the area of Bynx management information and reporting. They also improve customer facing and financial reporting outputs. Read a news article about v12.12 here. You can find more and download the full release here…..

Vehicle subscription models – Are you ready to support them?

Fleet software support for vehicle fleets during lockdown

Working remotely through lockdown – Bynx fleet and mobility

Vehicle Remarketing – Bynx allows buyers to view and buy online

Back to Business for fleet, leasing and mobility providers

Returning to a new normal for vehicle fleet, leasing and mobility operators is not going to be easy.

Increase fleet productivity and revenues – Bynx v12.12

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